Ophelia
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Recent activity by Ophelia-
Where is my order shipped from?
As we have 4 warehouses. For presale orders and international orders, you may receive items from any of these warehouses. Different warehouses mean that sometimes your order may arrive in different...
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Do you have an physical store? Where is it?
Yes. Here is our physical store address: 855 Emory Point Dr c-135, Atlanta, GA 30329
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Where is your warehuose?
We have three warehouses in the US ：1. The warehouse in Rancho Cucamonga, CA2. The warehouse in Bolingbrook, IL3. The warehouse in Whippany, NJ. Additionally, since we also ship to different countr...
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Still no sure?
If you are still not sure if the size the product sizing guide is giving you is correct, feel free to email us at info@shapellx.com,and one of our size expert will be more than happy to help you de...
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I bought a size and it’s too small/big for me - what should I do?
Worry not! We offer 30 days easy exchanges and returns. You can simply email our customer care team info@shapellx.com and inform us of your order number and your exchange/return request
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Do I wear the same size in each style?
Due to the difference in the product material, the choice of clothing size will be a slight different. For the products in firm and extra-firm compression level, we suggest you to choose the larger...
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How do I choose the right level of compression for my shapewear?
1- Super Comfy Compression (Light Control or Smoothing) - Light control,everyday shapewear pieces will smooth trouble spots so you can rock your look comfortably all day long.2- Medium Compression ...
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What if my measurements fall into multiple sizes?
If you’re in-between sizes, we suggest using the biggest size you fit in. But no worries, you can exchange your order for the right size if it doesn’t measure up.
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How do I know what size I am?
We have different size charts in inches, depending on the products you are purchasing. Make sure you go to the “SIZE CHART” in each product page and measure your bust, waist and hips in inches with...
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Can you help with a defective product?
We apologize if you received a damaged item. Please send a photo of the damaged product to info@shapellx.com with your order number and we would be happy to help you with a resolution. Please note ...