Ophelia

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. You will then be able to track your order through the tracking link on the em...

You can modify your order with the assistance of our Customer Support Team before it's processed.If you missed the grace period, don't worry! We're committed to helping you find the ideal fit and w...

Typically, we only ship to the address provided during the order placement. If you need to update your shipping address, please contact us before the package is dispatched. If the package has alrea...

Once you place your order successfully, you will receive a unique Shapellx order number starting with “SYSX”. There are ways to find your order number: Check your email inbox or spam for the order ...

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, ​Terms of Service, Pay-in-4 Installment Agreement, Monthly Payment Loan ...

Pay-in-4 purchases are always interest-free. Monthly payments may include interest. If your installment loan includes interest, you will be able to see the amount you will owe before completing the...

Afterpay will be notified once your refund is processed. If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the las...

You will be prevented from using Afterpay and you may be charged a late fee.

Subject to Shapellx's return and refund policies, if you have changed your mind, you may be able to return your Afterpay purchase for a refund. Please check that your return or exchange meets Shape...

There are certain items that are restricted from purchase using Afterpay.